English is the study of the English language. The goal is to improve communication skills by practicing listening, speaking, reading, writing, and understanding language rules like pronunciation, vocabulary, and grammar.
The passage below has gaps numbered 16 to 25. Immediately following each gap, four options are provided. Choose the most appropriate option for each gap. Each question carries 2 marks.
Business executives selling industrial and high price-tag customer goods have come to the……16…..[A. realization B. conclusion C. level D. point] that there should be a better approach to buyer-seller……17……[A. relationship B. existence C. agreement D. friendship]. In Nigeria, a new brand of salesmanship is emerging. Today, such……18….[A. concepts B. words C. clauses D. definitions] as consultative selling, relationship marketing and value-added selling have become common catchphrases with professional salespeople. Salespeople are now….19….[A. emerging B. reversing C. dangling D. shifting] from pushy, hard selling to consultations, playing business advisory and problem-solving roles for their customers. Customers ….20….[A. interest B. awareness C. view D. service] has assumed a higher dimension. Salespeople and their companies are beginning to realize that the only want to stay in business and possibly be ahead of….21….[A. distribution B. competition C. consumption D. production] is to give adequate attention to the needs of customers. Salespeople and business executive beginning to understand that customer….22….[A. respect B. dignity C. loyalty D. obedience] is what ensures a robust bottom line. The only way to do this is to give special attention to the needs of customers. First time purchase is the beginning of a relationship. We now have a very…..23…..[A. tangible B. rowdy C. sensitive D. desirable] marketplace in which people feel a need for personal intimacy and excellent service. In fact, some customers want to be pampered. They want customized service. They want a salesperson who comes to them with a…..24….[A. prior B. full C. biased D. simple] knowledge of their needs and has ready-made solution to their problems. The ability to….25….[A. analyse B. present C. organize D. discuss] the needs of the customer and provide adequate information that helps the customer to make informed purchase decision are attributes that the modern customer respects and appreciates a good professional salespeople.
In question number 22 above, choose the best option from letters A-D that best completes the gap. Options:In the question below choose the word(s) or phrase which best fills the gap:
Thank you for the party, we really _____
Options:Fill the blank spaces with the most appropriate of options A-E:
In the past 20 years, many patients _____ by the doctors in the specialist hospital.
Options:In the question below choose the phrase or word which best completes the meaning of each sentence:
One of the _____ during the football match led to a fight between the teams
Options:Choose the one opposite in meaning to the word(s) in underlined.
The police officer looks pudgy
Options:In the question below, choose the expression or word which best completes each sentence:
Candidates who are not accustomed to _____ fast will find it difficult to finish this paper
Options:In the question below, choose the expression or words which best completes each sentence:
He is very tired. He really is _____ staying up late
Options:Fill in the blank spaces in the following sentences making use of the best of the five options:
Your approach to the problem is different _____ ours
Options:In the question below, choose the expression or words which best completes each sentence:
He acts _____ he were a manager
Options: