Centrelink APS Salary Structure by Level in Australia (2025 Update)

Understanding how the Centrelink APS salary structure works can significantly impact your career decisions, especially if you're aiming for a government job in Australia. Centrelink, part of Services Australia, is one of the largest employers in the Australian Public Service (APS) offering stable employment, excellent superannuation, and a clear salary progression system.

Whether you're a new graduate looking to join as an APS 3 or an experienced professional targeting an Executive Level position, knowing how much you can earn at each level is critical.

In this detailed 2025 guide, we’ll explore everything you need to know about Centrelink's APS salary structure — from entry-level roles to top-tier executive bands. We’ll break down salary scales by classification, discuss how promotions work, and answer the most frequently asked questions job seekers have.

Overview of the Centrelink APS Classification System

Centrelink uses the Australian Public Service (APS) classification framework to define job levels, responsibilities, and salary bands. This classification system ensures pay equity and performance-based advancement across all government agencies.

Here’s how the APS levels are structured within Centrelink:

• APS 1–2: Support and administrative roles

• APS 3–4: Customer service, clerical, or entry-level professional roles

• APS 5–6: More experienced administrative or technical staff

• EL 1–2 (Executive Level): Senior officers, team leaders, or technical experts

• SES (Senior Executive Service): Directors, agency heads, or strategic leaders

Each level comes with a defined salary range, and most roles offer annual progression within the band based on performance.

APS 1 and APS 2 Salary Structure in Centrelink (2025)

APS 1 and APS 2 roles represent the foundational support levels in Centrelink. These positions typically require minimal prior experience and are often filled by school leavers or individuals transitioning into the public sector.

Job examples at this level include:

• Mailroom Assistant

• Data Entry Officer

• Customer Service Trainee

Typical Responsibilities:

• Routine clerical tasks

• Filing and document handling

• Basic customer queries

• Following clearly defined instructions

APS 1 Salary Range (2025):

• Entry: $49,500

• Midpoint: $51,200

• Maximum: $52,800

APS 2 Salary Range (2025):

• Entry: $53,200

• Midpoint: $55,000

• Maximum: $57,100

Progression from APS 1 to APS 2 can be achieved after a performance review and successful completion of training or probationary periods.

APS 3 Salary Structure in Centrelink (2025)

APS 3 is one of the most commonly advertised roles at Centrelink. It’s often the starting point for university graduates, individuals with administrative experience, or internal staff seeking promotion.

Common APS 3 roles include:

• Call Centre Officer

• Compliance Assistant

• Claims Processor

Typical Responsibilities:

• Handling complex customer enquiries

• Data verification

• Coordinating administrative workflows

• Use of specialised Centrelink systems and software

APS 3 Salary Range (2025):

• Entry: $62,300

• Midpoint: $64,750

• Maximum: $67,400

APS 3 employees often enjoy predictable work hours, generous leave, and structured career paths.

APS 4 Salary Structure in Centrelink (2025)

APS 4 positions demand more autonomy, technical skill, and judgement. They often supervise APS 2–3 officers and ensure the correct application of Centrelink policies.

Common job titles:

• Customer Service Team Leader

• Program Support Officer

• Data Analyst (entry-level)

Key Responsibilities:

• Managing small teams

• Oversight of case management

• Supporting program delivery

• Preparing internal reports

APS 4 Salary Range (2025):

• Entry: $70,200

• Midpoint: $72,900

• Maximum: $75,600

APS 4 roles may require formal qualifications or relevant experience in social services or customer support.

APS 5 Salary Structure in Centrelink (2025)

The APS 5 level marks the transition into technical advisory and project-based roles. Staff at this level handle more sensitive or confidential information and often liaise with external agencies or stakeholders.

Typical job examples:

• Social Policy Officer

• IT Support Specialist

• Program Analyst

Key Tasks:

• Developing reports for internal/external use

• Providing specialist advice

• Assisting with policy implementation

• Coordinating project timelines

APS 5 Salary Range (2025):

• Entry: $80,600

• Midpoint: $83,400

• Maximum: $86,900

An APS 5 role is ideal for those seeking a long-term career path in the Australian public service.

APS 6 Salary Structure in Centrelink (2025)

APS 6 roles are considered advanced professional positions requiring deep domain knowledge, policy understanding, and stakeholder coordination.

Examples include:

• Senior Compliance Officer

• Project Manager

• Team Leader (Complex Claims or Reviews)

Duties Include:

• High-level investigations

• Drafting formal policy submissions

• Managing teams of APS 4–5 employees

• Delivering training or onboarding

APS 6 Salary Range (2025):

• Entry: $92,000

• Midpoint: $95,700

• Maximum: $100,300

APS 6 staff may be offered acting opportunities into Executive Level roles.

EL1 Salary Structure at Centrelink (2025)

EL1 (Executive Level 1) is where employees begin to take strategic responsibility, oversee larger teams, and influence decision-making across Centrelink departments.

Common roles:

• Assistant Director

• Strategic Project Lead

• Legal or Financial Specialist

Duties Include:

• Leading policy development

• Budget oversight and risk management

• Staff performance and compliance reviews

• Inter-agency negotiations

EL1 Salary Range (2025):

• Entry: $112,000

• Midpoint: $118,200

• Maximum: $124,600

EL1 positions typically require at least 7+ years of professional experience and proven leadership capability.

EL2 Salary Structure at Centrelink (2025)

EL2 (Executive Level 2) is a senior management tier that requires strategic leadership, cross-agency coordination, and direct accountability for national programs or policy areas.

Typical positions:

• Director, Compliance Operations

• National Program Manager

• Chief Legal Advisor

Responsibilities:

• Leading multi-disciplinary teams

• Setting policy direction

• Engaging with Ministers and stakeholders

• Delivering national performance targets

EL2 Salary Range (2025):

• Entry: $135,400

• Midpoint: $140,000

• Maximum: $147,000

EL2 roles often act as stepping stones to the SES (Senior Executive Service).

Centrelink SES Band Salary Structure (2025)

The Senior Executive Service (SES) at Centrelink includes the highest-paid public service roles, entrusted with national leadership and high-impact decisions.

Typical SES roles:

• Deputy Secretary

• Chief Operating Officer

• Chief Information Officer

• Executive Director

Duties Include:

• National strategy formulation

• Financial governance of billion-dollar programs

• Representing Centrelink at federal committees

• Managing intergovernmental affairs

SES Band Salary Estimates (2025):

• SES Band 1: $180,000 – $210,000

• SES Band 2: $215,000 – $260,000

• SES Band 3: $270,000 – $330,000+

Bonuses, performance payments, and allowances may apply depending on location and role type.

Summary Table: Centrelink APS Salary Structure by Level (2025)

How to Apply for a Job at Centrelink

To secure a Centrelink APS job, follow these steps:

1. Visit the APS Jobs Portal (apsjobs.gov.au)

2. Search for Centrelink / Services Australia roles

3. Read the duty statement and selection criteria

4. Prepare a tailored CV and pitch document

5. Submit your application before the deadline

6. Prepare for behavioural and technical interviews

Many applicants also use government resume writing services or apply through graduate programs for better chances.

Frequently Asked Questions (FAQs)

1. Do Centrelink APS roles include superannuation?
Yes, all APS positions come with 15.4% employer superannuation contributions.

2. Can I progress from APS 3 to APS 6 over time?
Yes, with good performance, training, and internal applications, promotion is possible.

3. Are Centrelink jobs remote or in-office?
Centrelink offers hybrid work options for many roles, especially at APS 5 and above.

4. Is there a probation period for APS roles?
Yes, most positions include a 6–12 month probation period.

5. What qualifications are required for Centrelink?
It depends on the role. APS 1–4 may not require degrees, but APS 5+ often do.

6. Do Centrelink salaries increase annually?
Yes, subject to enterprise agreements and individual performance.

7. Is Centrelink part of Services Australia?
Yes, Centrelink operates under the broader Services Australia agency.

8. How competitive are APS roles at Centrelink?
Very. Applications often exceed 200 per role, especially for APS 3–5 levels.

9. Can foreign citizens apply for Centrelink APS jobs?
Generally, you must be an Australian citizen to work in the APS.

10. Do salary rates differ by state?
The base rates are national, but some remote roles offer location-based allowances.

Final Thoughts

The Centrelink APS salary structure offers transparency, career growth, and fair compensation for professionals at all levels. Whether you’re entering the public sector or aiming for leadership in social services, Centrelink provides a stable pathway with competitive pay, annual increments, and excellent benefits.

Before applying, take time to understand the duties at each level and align your application with Centrelink’s mission to serve Australians. With the right preparation, you can build a rewarding career in one of Australia’s most essential government agencies.